Shipping
Effective date:
Shipping is included in every price. We ship within the contiguous US and Washington, D.C. Your poster or canvas usually arrives 5–10 business days after you order. Hand-drawn orders ship after you approve your drawing.
Where we ship
- All 48 contiguous states and Washington, D.C.
- Not yet: Alaska, Hawaii, Puerto Rico and other US territories, military addresses (APO, FPO, DPO) and addresses outside the US.
Please use a delivery address in this area. If an order reaches us with an address outside it, we cancel the order right away, refund the full amount you paid and email you.
What it costs
- Shipping is included in every price. There is nothing extra to pay for delivery.
- Sales tax: where we are registered to collect it, it is shown at checkout before you pay.
How long it takes
Delivery happens in phases. The time shown in your cart is our estimate for your order, based on our print partners' current production and shipping times.
Express (made with AI)
| Phase | Usual time |
|---|---|
| Your previews | Usually within a minute, before you buy |
| Printing | 2–5 business days after your order |
| Shipping | 3–5 business days |
| Total | Usually 5–10 business days after you order |
Hand-drawn (by our designers)
| Phase | Usual time |
|---|---|
| First draft by email | Usually within 1–3 days of your order |
| Revisions | Up to 5 rounds. Each revised version usually takes 1–2 days; the total depends on how quickly you reply. |
| Printing after you approve | 2–5 business days |
| Shipping | 3–5 business days |
| Total after your approval | Usually 5–10 business days |
Digital files
| What | When |
|---|---|
| Express file | Usually a few minutes after payment, by email |
| Hand-drawn file | Ready to download after you approve your drawing |
Our promise: we ship every print within 10 business days after your order (hand-drawn: after you approve your drawing), usually much sooner. Business days are Monday to Friday, except US federal holidays.
Tracking
When your order ships, we email you a tracking link. If your order comes in several packages, you get a link for each one.
More than one item
If you order more than one item, they may be printed in different places and arrive in separate packages, on different days. That's normal: every piece is made for you separately.
If your order is delayed
If we can't ship your order within 10 business days, we'll email you before that time runs out. The email gives you a new shipping date if we can name one, and two choices:
- Wait for your order, or
- Cancel it and get a full refund.
If the new date is no more than 30 days later and you don't reply, we'll take it that you're happy to wait. If the delay is longer, or if we can't name a new date, we'll cancel and refund your order unless you tell us you want to wait. If we need to delay your order a second time, we'll ask for your express agreement; without it, we cancel the unshipped order and refund you in full. You can cancel a delayed order at any time before it ships. Refunds go back to your original payment method within 7 business days.
Your address
Please check your address before you pay. Once printing has started, we can't change it. If a package comes back because the address was wrong or incomplete, we can reprint and ship it again for the cost of printing and shipping; we tell you the amount first.
Damaged, lost or wrong
If something arrives damaged, misprinted, different from what you approved or not at all, see Returns & Refunds. We'll reprint it or refund you.
Who ships your order
Your order is printed, packed and shipped by our print partners. WePrintYourCar is the US store of a small company based in Germany.