Good to know

Frequently asked questions

Previews and AI

Is the preview really free?

Yes. Upload a photo and you get four previews of your car, free and without an account. They carry a watermark. You only pay if you order a print or the digital file.

Is this made with AI?

Express images are made with AI from your photo; that's how you see four styles in under a minute. Hand-drawn orders are drawn by one of our designers.

Who are your designers?

A small team of designers in the US, the Netherlands, Indonesia and Japan who draw cars for us. Patrick checks the drawings and looks after your order.

Which photo works best?

A phone photo is enough. Best is a photo in daylight where your whole car is visible, from the side or at an angle. Use the original file: screenshots and photos sent through messenger apps are less sharp.

Can I hide my license plate?

You can cover it before uploading. For hand-drawn orders, just tell the designer in your notes.

How many styles can I try?

Each round shows four styles. You can create up to 12 previews per photo.

Products

Which sizes do you offer?

12 × 16 in and 18 × 24 in, as poster, framed poster, canvas or framed canvas, in portrait or landscape.

Is the digital file included?

Yes, with every print. You can also buy the file on its own: $31 for Express, $55 for Hand-drawn (launch prices through Dec 9).

Can I use the image for my business?

Your purchase includes a license for personal use. For a dealership, workshop or other business use, write to us first.

Ordering and payment

Do I need an account?

No.

How can I pay?

With the payment methods shown at checkout. Payments are handled by Stripe; we never see your full card number.

Why did my bank charge a fee?

We're a company based in Germany. Even though you pay in US dollars, some banks charge a foreign transaction fee on payments to companies outside the US. The fee comes from your bank, not from us.

Do you charge sales tax?

Where we're registered to collect sales tax, it's shown at checkout before you pay.

Do you have discount codes?

We don't run permanent sales. If there's an offer, you'll see its conditions right next to it.

Delivery

Where do you ship?

Within the 48 contiguous states and Washington, D.C. Not yet to Alaska, Hawaii, US territories or military addresses.

How long does it take?

Prints usually arrive 5–10 business days after you order. Hand-drawn orders ship after you approve your drawing. Details: Shipping.

Will my items arrive together?

Not necessarily. Each piece is made for you separately, so items may arrive in separate packages, on different days.

Returns and problems

Can I return my order?

Every piece is made from your photo, so we can't accept returns for a change of mind. If it arrives damaged, misprinted or different from the preview you approved, tell us within 21 days of delivery and we'll reprint it or refund you.

My package is late or lost. What now?

Email us with your order number. We'll check with the carrier and reprint or refund if it's lost.

Can I get a refund for a digital file?

Once you've downloaded it, not for a change of mind, because you saw the image before you bought it. If the file is damaged, won't download or differs from your preview, we'll send you a working file or refund you.

Privacy

What happens to my photo?

For Express, AI services create your previews from it; for Hand-drawn, one of our designers draws from it. We delete the original after 30 days at the latest. Details: Privacy Policy.

Do you track me?

Only if you allow it. With your OK, Meta's pixel measures our ads and lets us show them to people who visited us, and our own visitor ID counts return visits for our statistics. If you decline, nothing changes in the shop. We don't use Google Analytics or session recordings. You can change your choice any time under "Privacy choices" at the bottom of every page.

About us

Who's behind WePrintYourCar?

A small company from Bavaria, Germany. Its German store, Wirdruckendeinauto.de, has turned over 1,000 cars into custom designs since 2020. WePrintYourCar is its US sister store.

Are you connected to car brands?

No. WePrintYourCar is not affiliated with or endorsed by any vehicle manufacturer. Brand names and logos appear only because they are part of your car.